Terms of Service

Walnut Grovez Inc ("we", "us", "our") operates Budget Help1, a budget tracker, at https://budget-help1.com. By creating an account or placing an order through this website you agree to these Terms, to our Privacy Policy, our Refund & Cancellation Policy and our Acceptable Use Policy, all of which form part of this agreement. Please read them before you order and keep a copy for your records.

Phone: +1 (888) 892-4612
Email: [email protected]

Our packages

Subscriptions Packages

• Bronze : $9.99
• Silver : $19.99
• Gold : $29.99
• Platinum : $34.97
• Diamond : $39.99

Straight Sales

• Day Pass : $2.00

What each package includes, its limits and its price are shown on the pricing page and again at checkout before you pay. We may change prices or packages for future purchases; a change never affects a period you have already paid for.

One-time purchases

A one-time purchase is charged once, at the price shown at checkout, and never renews. There is nothing to cancel. Refunds follow the Refund & Cancellation Policy below. Charges appear on your card statement as budget-help1.com.

Recurring subscriptions

By enrolling in a recurring subscription you authorise us to charge the payment method you provide for your selected package today and automatically every 30 days thereafter, at the price shown at checkout, until you cancel. Before each renewal we email you 5 to 7 days in advance, and after every successful charge we email you a receipt, at the address on your account. Charges appear on your card statement as budget-help1.com.

Cancellation

You can cancel your subscription yourself at any time: log in and open Easy to Cancel at https://budget-help1.com/account/cancel, then confirm. Cancellation takes effect immediately: no further charges are made and you keep access until the end of the period you have paid for. You can also cancel by emailing [email protected] or calling +1 (888) 892-4612; we action emailed requests within one business day. No cancellation fee applies.

Refunds

Every charge — the first charge of a subscription, a renewal, or a one-time purchase such as the Day Pass — can be refunded in full on request within 30 days of the charge. We review requests within 2 business days; an approved refund is sent to the original payment method within 5 business days of approval and typically appears on your statement 5 to 10 business days later, depending on your bank. The full policy, which forms part of these Terms, is at https://budget-help1.com/refund-policy.

Delivery

Access is delivered immediately: your account is unlocked the moment your order completes, and a receipt is emailed to you straight away. If anything is wrong, call +1 (888) 892-4612 or email [email protected].

Budget Help1
5307 N Eagles View Drive, Lehi, UT 84043, USA
[email protected]
+1 (888) 892-4612

Definitions

• "Budget Help1", "we", "us" and "our" refer to Walnut Grovez Inc, the owner and operator of this website and the service.
• "Service" means the budget tracker described on this website and accessible through your account: recording income and expenses, categories, accounts, budgets, analytics and export.
• "Client" or "you" means the person or organisation using the website and the service.

Account creation

To use the service you must create an account on this website and pay the fees for the package you choose. You must be at least 18 years old. You agree to provide accurate and complete information when creating your account and to keep it up to date. You are responsible for keeping your login details confidential and for any activity under your account, and you agree to tell us promptly at [email protected] about any unauthorised use of it. We may use a third-party payment processor to take your payment; the processor's own terms apply to the payment itself. We reserve the right to refuse service, or to suspend or end an account, where we reasonably believe these Terms have been broken or that the account is being used fraudulently.

Acceptable use

You agree to use the service only as described on this website and in accordance with our Acceptable Use Policy, which sets out what the service may and may not be used for and what the limits of each package mean, including fair use of anything described as unlimited. We may limit, suspend or end an account that breaches that policy, contacting you first where it is reasonable to do so.

The service, in detail

Budget Help1 is a budget tracker. After you subscribe you record your income and expenses by hand, group them into categories and, if you wish, named accounts, set weekly, monthly or yearly budgets per category, and read the analytics the plan includes. What each plan allows — how many budgets and accounts, how many months of history are shown, which analytics level, whether CSV export is included — is listed on the pricing page and at checkout, and is enforced by the service itself: when a plan's limit is reached, adding more is refused with an upgrade prompt.

• Everything is typed in by you. The service does not connect to banks, cards or any financial institution, does not import files, and never holds your banking credentials. An "account" in the service is a label you name; its balance is the sum of the transactions you entered.
• Information, not advice. Totals, trends, top categories and savings rates are calculated from what you entered and are for your information only. They are not financial, tax or investment advice, and you should not rely on them as the sole basis for a financial decision.
• History and lapse. The months of history each plan shows are listed on the pricing page; older entries are kept, not deleted, and reappear when you move to a plan that shows them. When a plan ends or a Day Pass expires, your entries stay stored, but entries before the current day are hidden, new entries cannot be added and export is unavailable until a plan is active again.
• Export. On plans that include it, your transactions export as a CSV file (date, type, category, account, description, amount), honouring the filters and the history window you are viewing, up to 2,000 rows at a time.
• Availability. The service is provided as it is, with no uptime guarantee or service-level agreement. Support is by email at [email protected] and phone on +1 (888) 892-4612 during Mon–Fri, 9am–6pm.

Intellectual property

All intellectual property in the service, including its software, design, text and trademarks, belongs to us or our licensors. You may not copy, modify, distribute, sell or transfer any part of the service without our written consent. Content you put into the service remains yours.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages arising from or in connection with your use of the service, including loss of profits, goodwill, use or data, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of the service, whether in contract, tort (including negligence) or otherwise, is limited to the amount you paid us for the service in the twelve months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

No warranty

The service is provided "as is" and "as available". We make no warranty, express or implied, including of merchantability, fitness for a particular purpose or non-infringement, and we do not warrant that the service will be uninterrupted, timely, secure or error-free.

Indemnification

You agree to indemnify and hold harmless Walnut Grovez Inc, its officers, employees, agents and licensors from any claim, liability, damage, loss, cost or expense (including reasonable legal fees) arising from your use of the service or your breach of these Terms.

Changes to these Terms

We may update these Terms. If a change is material we will email the address on your account before it takes effect. Continuing to use the service after a change takes effect means you accept it; if you do not, you can cancel as described above.

Entire agreement

These Terms, together with the Privacy Policy, the Refund & Cancellation Policy and the Acceptable Use Policy, are the entire agreement between you and us regarding the service.

Customer service

Email: [email protected] (answered every business day)
Phone: +1 (888) 892-4612
Support hours: Mon–Fri, 9am–6pm
Walnut Grovez Inc, 5307 N Eagles View Drive, Lehi, UT 84043, USA